Frequently Asked Questions

Orders & Shipping

Where do you ship?
We ship within the United States.

How long does shipping take?
Orders are typically prepared within 2–5 business days. Once shipped, most U.S. deliveries arrive within 3–7 business days.

How can I track my order?
When your order ships, you’ll receive a tracking link by email

Returns & Exchanges

What is your return policy?
Unused items in original condition may be returned within 30 days of delivery. Custom or personalized pieces are final sale.

How do I begin a return?
Simply email us with your order number and reason for return, and we will guide you through the process.

Jewelry & Materials

What materials do you work with?
We select materials for beauty, longevity, and quiet luxury:

• 18k gold‑plated sterling silver

• Sterling silver

• 14k gold

• AAA‑grade gemstones

Which gemstones appear in your collections?
Our designs feature carefully chosen AAA‑grade stones. Depending on the piece, you may find:

• Amethyst

• Aquamarine

• Citrine

• Garnet

• Labradorite

• Moonstone

• Opal

• Peridot

• Rose Quartz

• Sapphire

• Smoky Quartz

• Topaz

• Tourmaline

• Turquoise

Are your stones natural?
Many are natural or ethically sourced; some are gently enhanced for consistency and durability. Each product page notes specific details.

How should I care for my jewelry?
Keep pieces dry, avoid chemicals, and polish gently with a soft cloth. Remove before swimming, bathing, or strenuous activity.

Art Prints & Art Objects

Our design philosophy
We bring a background in interior styling—particularly hospitality design—into every piece. Our work is created to honor the relationship between space and place, designed to belong within a room rather than simply decorate it. Each piece moves easily between modern, minimal, organic, and collected interiors.

What kind of art do you create?
All artwork is original and created in-house, drawing from botanical forms, natural elements, and symbolic geometry.

What formats are available?

Canvas: Soft, gallery-style texture 

Acrylic: Luminous, high-gloss finish with depth and clarity for contemporary spaces.

Are the pieces ready to hang?
Yes. Both canvas and acrylic works arrive ready to hang, with hardware included.

Custom & Special Orders

Do you accept custom requests?
Select custom commissions are possible. Reach out with your idea and we will let you know what can be created.

How long do custom pieces take?
Most custom work is completed within 2–4 weeks, depending on complexity.

How can I reach you?
Visit our contact page or email us directly. We respond within 1–2 business days.