REFUND POLICY
We want you to love your purchase. If you’re not completely satisfied, you may return your item for a refund within 30 days of delivery.
To qualify for a return:
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Item must be in its original condition and packaging
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Include any accessories, tags, or gift boxes
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Proof of purchase is required
How to start a return:
Email info@stemandstonehome.com with your order number and a brief description of the reason for the return. We’ll provide a prepaid return label and instructions.
Refunds:
Refunds are issued to your original payment method once we receive and inspect the returned item. Please allow 3–5 business days for processing.
Exceptions:
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Custom or personalized items
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Used or damaged items beyond initial inspection